Refund Policy

1. General Refund Policy

Due to the digital nature of our products, we generally do not offer refunds unless required under specific conditions outlined below.

2. Eligibility for Refunds

Refunds may be granted under the following circumstances:

• ❌ The purchased function does not work as described and support is unable to fix the issue.
• ❌ The function is completely broken or unusable.
• ❌ Duplicate purchases due to technical errors.
• ❌ You requested a refund within 7 days of purchase.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• ⚠️ You changed your mind after purchasing.
• ⚠️ The function does not fit your specific project.
• ⚠️ You misused or modified the function, causing it to break.
• ⚠️ You failed to read the product description before purchasing.

4. How to Request a Refund

If you meet the eligibility criteria, follow these steps to request a refund:

• 📧 Email us at iyonicorp@gmail.com.
• 📝 Provide your Order ID, email, and reason for the refund.
• ⏳ Allow 3-5 business days for our team to review your request.
• 💰 If approved, refunds will be processed via PayPal or Paystack.

5. Refund Processing Time

Refunds typically take 5-10 business days to reflect in your account. If there are delays, check with your bank or payment provider.

6. Chargebacks & Disputes

If you initiate a chargeback or payment dispute without contacting us first, your account may be restricted or permanently banned from Iyonicorp.